Pediatric Cardiology and Cardiac Surgery
Vol.25 No.4 2009 (576-579)
Toshiyuki Itoi, Kentaro Toiyama, Naho Kobayashi, Youko Kawai, Ryuichi Kato, Hisashi Sato, Sei-ichiro Ozawa, Isao Shiraishi, and Kenji Hamaoka
Department of Pediatric Cardiology and Nephrology, Graduate School of Medical Science, Kyoto Prefectural University of Medicine, Kyoto, Japan
Abstract
We evaluated clinical communication skills of pediatric cardiologists in our department by video-recording. Recording was performed an explanation scene for catheter examination/intervention therapy. The items of communication skills necessary for informed consent (IC) evaluated in this study were; 1) sympathy, 2) listening closely/gathering information, 3) explanation/education, 4) closing, and 5) non-verbal communication. As results, the items of 1) and 3) were comparatively high scores, but Items of listening closely/gathering information to be able to confirm consent state of the patients, which is considered to be a core of the clinical communication skills, were all low marks. Video-recording was very useful as stratagem of both objective evaluation and feedback of expression and action of pediatricians. We conclude that education for clinical communication skills improvement of pediatric cardiologists should be developed more for “informed consent which affected a heart.”